1. Information We Collect
When you contact Baro Maintenance Company or submit information through our website, we may receive information that you choose to provide.
This may include your name, email address, telephone number, business or company name, property address, property type, preferred contact method, maintenance request details, uploaded property photos, and other information you include with a service request.
If you submit an employment application, we may also receive information such as your city, work experience, availability, transportation information, tools or certifications, answers provided in the application, and an uploaded resume.
2. How We Use Information
We may use information submitted through the website to review and respond to service requests, prepare preliminary estimates, communicate about requested work, coordinate scheduling, maintain business records, respond to questions, and evaluate employment applications.
Information provided through the estimate system may also be used to understand the scope of a requested service and determine whether a preliminary estimate can reasonably be provided.
3. Preliminary Estimates
Information submitted through the quote system may be processed using BMC's estimate rules to produce a preliminary price range or determine that additional review is required.
Any estimate displayed through the website is preliminary. Final scope and pricing are confirmed by Baro Maintenance Company before service is scheduled.
4. Photos and Uploaded Files
Customers may choose to upload photos to help BMC understand a property maintenance request. Applicants may also choose to upload documents such as resumes where that option is provided.
Please do not upload information that is not necessary for your service request or application.
5. Service Providers
BMC may use service providers that help operate the website, deliver website submissions, provide hosting, send email, or support other business functions.
Information may be processed by those providers when necessary to perform services on BMC's behalf.
6. Sharing of Information
BMC does not disclose personal information simply for unrelated third-party marketing.
Information may be shared when reasonably necessary to operate the business, provide a requested service, work with service providers, comply with applicable legal obligations, or protect BMC, its customers, or others.
7. Information Retention
BMC may retain submitted information for as long as reasonably necessary for the purposes for which it was collected, including customer service, business records, employment consideration, dispute resolution, security, and legal or accounting obligations.
8. Security
BMC uses reasonable measures intended to protect information handled through the website. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Your Choices
You may contact BMC if you have questions about information you previously submitted or want to make a request concerning that information. Whether a particular request can be fulfilled may depend on applicable law and legitimate business or recordkeeping requirements.
10. Third-Party Links
The website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of third-party websites or services.
11. Changes to This Policy
BMC may update this Privacy Policy as the website, services, or business practices change. The effective date displayed at the top of this page indicates when the policy was last updated.
12. Contact BMC
Questions about this Privacy Policy or information submitted through the website can be directed to Baro Maintenance Company.